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Customer story

Scalehouse Agency Onboards New Clients 3x Faster With Winning Hunter

Scalehouse manages 18 ecommerce clients. By rebuilding onboarding around Winning Hunter, the agency went from 15 business days to 5 between signed contract and first ad live.

2min read
Scalehouse Agency Onboards New Clients 3x Faster With Winning Hunter

3x

Faster client onboarding

Faster client onboarding

5 days

From contract to first ad live

From contract to first ad live

-80%

Competitor audit time

Competitor audit time

89%

Six-month client retention

Six-month client retention

89%

Six-month client retention

The challenge

Scalehouse runs paid acquisition for 18 ecommerce clients across Meta, TikTok and Pinterest, and sells itself on speed. Yet onboarding, the first thing every client experiences, took around three weeks from signed contract to first ad live.

More than half of that time went into manual competitor audits: screenshotting ads one by one and guessing which were profitable from engagement. Each audit took 40 hours of strategist time, and almost none of it was reusable.

Blue dotted globe on dark background

The solution

Scalehouse moved the whole team onto the Entreprise plan and rebuilt onboarding around three research days: map the competitors, audit what is scaling, then write the first briefs. First ads go into production on day four and live on day five.

  • Store Tracker to map 15 to 25 competitors per client by revenue and traffic on day one.

  • Brand Tracker to follow every competitor from day one, so ads, landers and emails flow in immediately.

  • Ad Spy to isolate each client’s top 20 scaling ads by days running and estimated reach.

  • Magic AI to reverse search a client’s best creative and flag saturated angles before briefing.

“Clients used to spend three weeks waiting for us to understand their market. Now we walk into kickoff knowing who their competitors are and which ads are scaling.”

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Rana Aziz

Co-founder & Head of Strategy, Scalehouse

The results

Over the first year, Scalehouse onboarded 14 clients with the new workflow. Onboarding dropped from 15 business days to 5, audits from 40 hours to 8, and time to first ad above target ROAS from 38 days to 16. Six-month retention rose from 71% to 89%.

3x

Onboarding

5 days

To first ad

-80%

Audit time

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Start making decisions with the best data in ecom

WinningHunter home screen with brand search bar to research any brand’s ads, stores and products

Start making decisions with the best data in ecom

WinningHunter home screen with brand search bar to research any brand’s ads, stores and products

Start making decisions with the best data in ecom

WinningHunter home screen with brand search bar to research any brand’s ads, stores and products